Exam 300-810 topic 1 question 184 discussion

Actual exam question from Cisco's 300-810

Question #: 184
Topic #: 1

Cisco Unity Connection system is integrated with two Cisco UCM clusters, cluster A and cluster B. Voicemail is working perfectly for users on cluster A. Users on cluster B report Message Waiting Indicator (MWI) lights are not working at all, however they can still send/receive messages. Which action resolves the issue?

A. Select the “Use Same Port for Enabling and Disabling MWIs” check box under Telephony Integrations > Phone System,
B. Enable “Message Count Totals” for cluster B users Playback Message Settings.
C. Disable “Force All MWIs Off for This Phone System” under Telephony Integrations > Phone System > Phone System Basics.
D. Check and reseat the RS-232 serial cable connection on the master PIMG/TIMG.

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Suggested Answer: C 🗳️

by spud9000 at April 11, 2024, 1:07 p.m.

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spud9000

7 months ago

Selected Answer: C

Kinda misleading again: "MWIs Do Not Turn On or Off [...] 8. Confirm that MWIs for the phone system are not forced off. To view the Force All MWIs Off for This Phone System check box, in Cisco Unity Connection Administration, select Telephony Integrations > Phone System > Phone System Basics. [...] 13. (PIMG/TIMG serial integrations only) Confirm that the RS-232 serial cable is firmly seated in the serial port of the master PIMG/TIMG unit and in the serial port of the phone system." https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/15/troubleshooting/guide/b_15cuctsg/b_15cuctsg_chapter_01110.html#ID-2410-0000002b

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Exam 300-810 topic 1 question 184 discussion

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