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Exam 300-420 topic 1 question 249 discussion

Actual exam question from Cisco's 300-420
Question #: 249
Topic #: 1
[All 300-420 Questions]

Which two activities should occur during an SE's discovery process? (Choose two.)

  • A. Gathering information about the current state of the customer s network environment
  • B. Working with the customer to develop a reference architecture
  • C. Mapping Cisco innovation to customer s needs
  • D. Referencing the PPDIOO model to effectively facilitate the discussion
  • E. Establishing credibility with the customer
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Suggested Answer: AC 🗳️
by cybman76 at June 19, 2024, 10:18 a.m.

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f9e40af
4 months, 4 weeks ago
Selected Answer: AC
A and C.
upvoted 1 times
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Dakrua
7 months ago
Selected Answer: AC
Discover In the first phase of Cisco Design Thinking, your priority is getting to know your users — with empathy. By empathizing with users and truly understanding their core needs, current frustrations, and related pain points, you can uncover the valuable opportunities that drive true innovation. We do this by immersing ourselves in the world of our user through research techniques like interviews and contextual inquiries. We interpret the information we are capturing through artifacts like Journey maps, empathy maps, and story boards. We aim to capture the current state of the world for our user, and then reframe the information in order to draw insight from it. https://medium.com/cisco-design-community/the-cisco-design-thinking-framework-1263c3ce2e7c
upvoted 1 times
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Cispro
10 months, 1 week ago
Selected Answer: AD
I think its AD. PPDIOO stands for: Prepare, Plan, Design, Implement, Operate, Optimize
upvoted 1 times
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cybman76
1 year ago
Selected Answer: AC
i think is A&C
upvoted 1 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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