The correct answer, B. < 1 percent packet loss and < 30 ms jitter, is found on page 313 of the document. It specifies that for voice traffic, a delay of less than 150 ms, jitter of less than 30 ms, and packet loss of less than 1 percent are required to maintain quality(CiscoPress-CCNP-and-CCI…)
Answer is B. Voice calls, either one-to-one or on a conference connection capability, require the following: ≤ 150 ms of one-way latency from mouth to ear (per the ITU G.114 standard) / ≤ 30 ms jitter / ≤ 1 percent packet loss
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