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Exam 820-605 All Questions

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Exam 820-605 topic 1 question 131 discussion

Actual exam question from Cisco's 820-605
Question #: 131
Topic #: 1
[All 820-605 Questions]

The customer purchased a solution with a specific use case in mind but has not yet expressed interest in additional use cases. Which two actions gain their commitment to add use cases? (Choose two.)

  • A. Identify target outcomes based on known challenges to demonstrate how a new use case could help achieve them.
  • B. Recognize tools that compete with the expansion opportunity and offer discounts to switch.
  • C. Conduct a discovery session to uncover their additional pain points.
  • D. Provide additional training on the current use case to drive adoption.
  • E. Present case studies that outline the benefits they achieved and highlight compelling metrics.
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Suggested Answer: AD 🗳️

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aionasc
4 months, 4 weeks ago
Selected Answer: D
C. Conduct a discovery session to uncover their additional pain points ----> to do what ACTION ? My final answer is D.
upvoted 1 times
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0d4efaf
7 months, 1 week ago
Selected Answer: AC
To gain commitment for additional use cases, it is effective to identify target outcomes that address known challenges and demonstrate how new use cases can help achieve them. Additionally, conducting a discovery session to uncover additional pain points can reveal opportunities for further use cases
upvoted 2 times
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