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Exam 500-301 topic 1 question 43 discussion

Actual exam question from Cisco's 500-301
Question #: 43
Topic #: 1
[All 500-301 Questions]

Which support tools option is available in the Cisco WebEx Support Center?

  • A. Monitor all sessions and agent activity at the queue and support –representative levels
  • B. Set up queues with rules-based routing, by availability or skill set
  • C. Allow recording of support sessions manually or automatically
  • D. Allow technicians to reboot and reconnect
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Suggested Answer: C 🗳️
by DKR at May 28, 2019, 1:17 p.m.

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DKR
Highly Voted 5 years, 11 months ago
Believe the answer is reboot and reconnect.
upvoted 5 times
...
DID123
Most Recent 4 years, 4 months ago
D is the correct answer
upvoted 1 times
...
driz
5 years, 3 months ago
d - Allow technicians to reboot and reconnect https://ondemandelearning.cisco.com/cisco-sc/ccs10/sections/1/pages/5
upvoted 4 times
...
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C (25%)
B (20%)
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