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Exam 210-065 topic 5 question 156 discussion

Actual exam question from Cisco's 210-065
Question #: 156
Topic #: 5
[All 210-065 Questions]

An engineer is receiving several Cisco TMS email alerts for system phonebooks that are not updating. Which menu path should the engineer use to suppress these Cisco TMS email alerts?

  • A. TMS > Clear this ticket
  • B. TMS > SMTP settings
  • C. TMS > Manage ticket error levels
  • D. TMS > Ticket management
  • E. TMS > Email notification settings
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
Change the ticket error levels to reflect the importance you want to give the errors in Cisco TMS. Changing the error levels will affect how the tickets are shown in Cisco TMS and in the Ticketing Service. Setting a ticket type to Not an error will stop Cisco TMS from showing this ticket. If you only want to stop
Cisco TMS showing tickets for selected systems rather than all systems of a particular type, you can use ticket filters instead.
Reference:
http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/tms/admin_guide/Cisco_TMS_Admin_Guide_14-1.pdf
by thanhtq00104 at April 3, 2025, 8:33 a.m.

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