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Exam 400-051 topic 4 question 13 discussion

Actual exam question from Cisco's 400-051
Question #: 13
Topic #: 4
[All 400-051 Questions]

Refer to the exhibit.


Assume the B-ACD configuration on a Cisco IOS Cisco Unified Communications Manager Express router is operational. What will happen to a call in queue that was not answered by any member of the hunt group after the maximum amount of time allowed in the call queue expires?

  • A. The call will be forwarded to extension 2120.
  • B. The call will be forwarded to extension 2220.
  • C. The call will be forwarded to extension 2003.
  • D. The call will be disconnected with user busy.
  • E. The call will be forwarded to 2100.
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Suggested Answer: B 🗳️
As we can see in the configuration 2220 is configured as voice mail forwarding extension so the call will forward to voice mail.

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