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Exam 400-051 topic 4 question 14 discussion

Actual exam question from Cisco's 400-051
Question #: 14
Topic #: 4
[All 400-051 Questions]

Refer to the exhibit.


Assume the B-ACD configuration on a Cisco IOS Cisco Unified Communications Manager Express router is operational. What will happen to a new call that enters the call queue when there are already two calls in queue?

  • A. The call will be forwarded to extension 2120.
  • B. The call will be forwarded to extension 2220.
  • C. The call will be forwarded to extension 2003.
  • D. The call will be disconnected with user busy.
  • E. The call will be forwarded to 2100.
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Suggested Answer: C 🗳️
That is because queue over flow is forwarded to 2003 and maximum number of calls in queue is configured as two.
by kidschannel1988 at April 3, 2025, 4:13 p.m.

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