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Exam 820-427 topic 8 question 2 discussion

Actual exam question from Cisco's 820-427
Question #: 2
Topic #: 8
[All 820-427 Questions]

Which two statements are true about Key Performance Indicators (KPIs) and Critical Success Factors (CSFs)? (Choose two.)

  • A. KPIs measure outcomes.
  • B. CSFs compare planned and actual performance.
  • C. KPI are the activities which most heavily influence whether performance is strong or weak.
  • D. CSFs are a cause of a positive or negative result for the company.
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Suggested Answer: AD 🗳️
by [deleted] at April 4, 2025, 1:38 a.m.

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