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Exam 500-450 topic 1 question 54 discussion

Actual exam question from Cisco's 500-450
Question #: 54
Topic #: 1
[All 500-450 Questions]

In Cisco UCCE 10.0(x) Outbound Option, the Routing and Administrative scripts are needed for the solution to work properly.
Which two statements describe the functionality of the Administrative script? (Choose two.)

  • A. transfers a call to IVR as a part of IVR campaign
  • B. transfers a call to IVR or Non-IVR for Answering machine or abandon calls
  • C. controls a percentage of agents to be used in a campaign skill group
  • D. reserves agents for specific outbound campaign
  • E. enables and disables skill group for an outbound campaign
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Suggested Answer: CE 🗳️
by kidschannel1988 at April 4, 2025, 3:48 a.m.

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