Traffic is coming from the internet so can not be the cisco_uds record, as it is created on the internal DNS only. Collab_edge is the external DNS record. It has to be port blocked or traversal zone down
Traffic coming through an MRA pair (C&E) DOES use the _cisco-uds record to get from the C to CUCM. B is wrong because there is no unified Communications Zone (there is a UC Traversal zone, close, but different) in the expressway. Since the 8443 traffic is actually destined for CUCM, if the _cisco-uds record is botched, it won't get there...and thus it will be unreachable.
https://www.cisco.com/c/en/us/support/docs/unified-communications/expressway/118798-technote-cucm-00.html#anc6
Topic 1
B - The Unified Communications zone is down.
E - Firewall is blocking.
Not D, cisco-uds is an internal srv, collab-edge is the external (internet facing) srv record
upvoted 2 times
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