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Exam 820-605 topic 1 question 129 discussion

Actual exam question from Cisco's 820-605
Question #: 129
Topic #: 1
[All 820-605 Questions]

What is an objective of the Customer Success Manager?

  • A. make decisions on behalf of the customer to reduce time to value
  • B. train customers to ensure they understand the full capabilities of the solution
  • C. help customers recognize the self-service model
  • D. solve customer problems to attain business outcomes
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Suggested Answer: D 🗳️
by Livro at May 8, 2025, 1:42 a.m.

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Livro
1 month, 1 week ago
Selected Answer: C
La respuesta es C. Esto dice la literatura, you should help drive customers to leverage the self-service model by pointing them to resources that will support that effort.
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