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Exam 820-605 All Questions

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Exam 820-605 topic 1 question 2 discussion

Actual exam question from Cisco's 820-605
Question #: 2
Topic #: 1
[All 820-605 Questions]

Which list of components of a Customer Success Quarterly Success Review is common?

  • A. results from prior quarter, product roadmap, proposed marketing new products, and confirm goals for the next quarter
  • B. results from prior quarter, agreed actions completed, benchmarking with the market, and confirm goals for next quarter
  • C. results from prior quarter, services delivered, issues and open services cases, and confirm goals for next quarter
  • D. results from prior quarter, cover roadmap and promote new products, and confirm goals for next quarter
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by guvz at Oct. 22, 2021, 7:41 a.m.

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Mike_Gale
6 months, 2 weeks ago
Between C & D
upvoted 1 times
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Tanas
11 months, 4 weeks ago
Selected Answer: C
It is C.
upvoted 1 times
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emski
1 year, 5 months ago
Selected Answer: B
From DTCSM: QSR Best Practices - For executive relevance, you will want to focus on benchmarking against industry peers. Show them insights into how their business is running and how it can improv
upvoted 1 times
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TamKhat
1 year, 7 months ago
C is correct
upvoted 1 times
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lpicardin
1 year, 8 months ago
I also think for C
upvoted 1 times
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kongtang77
1 year, 8 months ago
Selected Answer: B
B is Correct. From DTCSM: QSR Best Practices - Don't get bogged down in features or support or training schedule. For executive relevance, you will want to focus on benchmarking against industry peers.
upvoted 1 times
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Sudupulun
1 year, 9 months ago
Correction. C is the final answer.
upvoted 1 times
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Mertf
1 year, 9 months ago
Selected Answer: C
I would also vote for C
upvoted 2 times
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Sudupulun
1 year, 9 months ago
B Correct. QSR is a business relevance tool, not a project management tool.
upvoted 1 times
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smayus
1 year, 9 months ago
why is the executive relevance crucial here?
upvoted 1 times
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urathod
1 year, 10 months ago
Selected Answer: C
C is correct
upvoted 2 times
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UncleTurnip
2 years ago
From DTCSM: For executive relevance, you will want to focus on benchmarking against industry peers. Show them insights into how their business is running and how it can improve. Based on that the answer should be B. Training does not mention services delivered, issues and open services cases as part of QSR
upvoted 4 times
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Audrey80
2 years ago
B or C what is the correct answer ?
upvoted 1 times
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RaeRae16
2 years, 1 month ago
From DTCSM training, QSR: Best Practices "For executive relevance, you will want to focus on benchmarking against industry peers."
upvoted 3 times
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guvz
2 years, 1 month ago
The correct answer is C
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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