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Exam 820-605 All Questions

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Exam 820-605 topic 1 question 8 discussion

Actual exam question from Cisco's 820-605
Question #: 8
Topic #: 1
[All 820-605 Questions]

Why should a customer's success be documented?

  • A. to establish KPIs that measure success
  • B. to document roles and responsibilities for project management
  • C. to provide awareness of the value achieved by the solution
  • D. to provide expansion opportunities for the sales team
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by Dzoniboj at Oct. 24, 2021, 2:23 p.m.

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Dzoniboj
Highly Voted 3 years, 6 months ago
I think that C is correct
upvoted 7 times
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jerj
Most Recent 10 months, 1 week ago
C. to provide awareness of the value achieved by the solution
upvoted 1 times
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Mike_Gale
1 year, 11 months ago
A is correct
upvoted 1 times
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GustavBP
3 years, 2 months ago
Selected Answer: C
C, awareness.
upvoted 3 times
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Sudupulun
3 years, 2 months ago
My guess C. Not sure
upvoted 1 times
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smayus
3 years, 2 months ago
you need KIPs to be establised to document success, dont' you?
upvoted 1 times
GustavBP
3 years, 2 months ago
Yes, but A says the opposite: "A customer success should be documented to establish KPIs", which is wrong, I think. Normally we have KPIs and we document the progress.
upvoted 2 times
PritamCSM
2 years, 9 months ago
It's saying establishing the kpi will measure the success of your company's business.
upvoted 1 times
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smayus
3 years, 2 months ago
C seems to be more broad and therefore correct?
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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