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Exam 820-605 All Questions

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Exam 820-605 topic 1 question 84 discussion

Actual exam question from Cisco's 820-605
Question #: 84
Topic #: 1
[All 820-605 Questions]

Which two outcomes are expansion opportunities within customer success? (Choose two.)

  • A. expansion of solution features
  • B. renewal of solution subscription
  • C. purchase of a new solution
  • D. deployment of solution
  • E. expansion of solution services
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Suggested Answer: AE 🗳️

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RicardoCalamardo
2 months, 3 weeks ago
Selected Answer: AE
"Expansion" is the hint in both responses.
upvoted 1 times
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hunkyguy
7 months ago
I think it's A.E.. C might be an option but making customer purchase a new solution is more related with sales team's activities, not within customer success.
upvoted 1 times
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WesZ
1 year, 4 months ago
Selected Answer: AC
A and C
upvoted 1 times
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Blackbelt
2 years, 9 months ago
There are many ways that you can add value for your customers by expanding their consumption of your solutions and services, such as these examples: - Add features to the product or upgrade the license tier - Implement or optimize services
upvoted 1 times
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fthdexg
2 years, 12 months ago
A and C?
upvoted 3 times
shaody
2 years, 11 months ago
Agreed. "Add features to the product or upgrade the license tier" and "New solutions - Adjacent technologies" should be considered.
upvoted 1 times
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A (35%)
C (25%)
B (20%)
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