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Exam 820-605 All Questions

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Exam 820-605 topic 1 question 41 discussion

Actual exam question from Cisco's 820-605
Question #: 41
Topic #: 1
[All 820-605 Questions]

A customer purchased 500 licenses for its cloud-based collaboration solution. During a customer meeting, they complain to the Customer Success Manager that they cannot verify who and how the licenses are being used. Which two types of adoption barriers are occurring? (Choose two.)

  • A. process
  • B. people
  • C. tools
  • D. platform
  • E. application
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Suggested Answer: AC 🗳️

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shaody
Highly Voted 3 years, 5 months ago
I think A & B are correct. That is an operational barrier from People/Process Problems.
upvoted 10 times
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jerj
Most Recent 10 months, 1 week ago
A. process C. tools
upvoted 1 times
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AmitModi
1 year, 8 months ago
Selected Answer: BC
B. People: The complaint about not being able to verify who and how the licenses are being used indicates a people-related adoption barrier. There might be resistance or challenges among the users in understanding or utilizing the solution effectively. C. Tools: The inability to verify license usage points to a potential tools-related adoption barrier. The tools or processes required to monitor and manage license usage might not be adequate or clear. The other options (A, D, and E) do not directly align with the issue described in the scenario.
upvoted 1 times
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IsabelKo
2 years, 4 months ago
I would go A & B
upvoted 2 times
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emski
2 years, 10 months ago
Selected Answer: AB
I think the barrier is operational. From DTCSM, here is recommended approach for overcoming Operational Barrier Operational: Actions: Address knowledge gaps with the solution manager and end-user training Customer stakeholder: Solution Operator/Sponsor: People/Process Problem
upvoted 3 times
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NayeraBee
3 years, 2 months ago
Selected Answer: AE
I think it's A & E Process (that's who will use the license) Application (How to use the license) Let me know what you think
upvoted 1 times
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GustavBP
3 years, 2 months ago
Selected Answer: AC
I think we need the right tools and processes to verify who uses the licenses and how the licenses are being used. I do not think that people have anything to do with this.
upvoted 4 times
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Sudupulun
3 years, 2 months ago
My choices are A B
upvoted 2 times
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adeljack
3 years, 5 months ago
they cannot verify who and how the licenses are being used. the answer is correct it is application and platform issues
upvoted 2 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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