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Exam 820-605 topic 1 question 86 discussion

Actual exam question from Cisco's 820-605
Question #: 86
Topic #: 1
[All 820-605 Questions]

What are two examples of expand opportunities? (Choose two.)

  • A. providing solution optimization services
  • B. adding headcount to manage solution by the customer
  • C. training on existing features
  • D. hosting an executive review
  • E. increasing license count
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Suggested Answer: AE 🗳️
by shaody at Nov. 17, 2021, 2:22 p.m.

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shaody
Highly Voted 2 years, 5 months ago
A & E should be correct. Training on existing features shouldn't a expansion.
upvoted 7 times
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WesZ
Most Recent 10 months, 1 week ago
Selected Answer: AE
A) Providing solution optimization services: By providing solution optimization services, Customer Success teams can help customers get the most value out of their solution. This can lead to increased adoption and potentially even an upgrade to a higher subscription level. E) Increasing license count: As a customer's business grows, they may need to increase their license count to support additional users.
upvoted 3 times
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GustavBP
2 years, 2 months ago
Selected Answer: AE
AE, optimization services, license count.
upvoted 3 times
...
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