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Exam 820-605 All Questions

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Exam 820-605 topic 1 question 29 discussion

Actual exam question from Cisco's 820-605
Question #: 29
Topic #: 1
[All 820-605 Questions]

Which type of information should be captured during the first customer engagement?

  • A. cases escalated to technical support
  • B. expansion opportunities
  • C. customer's desired outcomes
  • D. stakeholder map
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Suggested Answer: C 🗳️
by Sudupulun at Feb. 16, 2022, 10:10 a.m.

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Mike_Gale
6 months, 2 weeks ago
C is correct
upvoted 2 times
...
Sudupulun
1 year, 9 months ago
C Correct
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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