Refer to the exhibit. There is a call flow between Phone A and Phone B. Phone B (holder) places Phone A (holdee) on hold. Which MRGL and Audio Source are played to Phone A?
In simplest terms, the holder's configuration determines which audio file to play, and the holdee's configuration determines which resource or server will play that file. As illustrated by the example in Figure 18-1, if phones A and B are on a call and phone B (holder) places phone A (holdee) on hold, phone A will hear the MoH audio source configured for phone B (Audio-source2). However, phone A will receive this MoH audio stream from the MRGL (resource or server) configured for phone A (MRGL A).
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/8x/moh.html#wp1092723
D
"The User Hold MoH Audio Source configured for the holder determines the audio file that will be streamed when the holder puts a call on hold, and the holdee's configured MRGL indicates the resource or server from which the holdee will receive the MoH stream."
D is correct - if phones A and B are on a call and phone B (holder) places phone A (holdee) on hold, phone A will hear the MoH audio source configured for phone B (Audio-source2). However, phone A will receive this MoH audio stream from the MRGL (resource or server) configured for phone A (MRGL A).
agree with ciscogeek. In fact in the link provided you have the answer.
upvoted 1 times
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