An engineer needs to reset a user PIN in CISCO Unity Connection where LDAP user synchronization is occurring. To which menu option in the user account must they navigate to accomplish this reset?
You can unlock the PIN or select "User Must Change at Next Sign-In" in Password Settings. Maybe that's what they mean? To change the PIN, Change Password menu.
Following the referenced guide, looking at page A-4 (p.274) you can see that if the system is integrated with LDAP the web application password is controlled by the LDAP server.
So the answer is (maybe) D.
I believe the answer should be:
C. Change Password
The reasoning for this is because in the Password Settings menu, there is no place to for a PIN change. You can select "User must change at next sign-in" but that doesn't help if the user forgot their PIN.
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