A clientless SSL VPN user who is connecting on a Windows Vista computer is missing the menu option for Remote Desktop Protocol on the portal web page. Which action should you take to begin troubleshooting?
A.
Ensure that the RDP2 plug-in is installed on the VPN gateway
B.
Reboot the VPN gateway
C.
Instruct the user to reconnect to the VPN gateway
RDP plug-in: This is the original plug-in created that contains both the Java and ActiveX Client.
RDP2 plug-in: Due to changes within the RDP protocol, the Proper Java RDP Client was updated in order to support Microsoft Windows 2003 Terminal Servers and Windows Vista Terminal Servers.
Tip: The latest RDP plug-in combines both RDP and RDP2 protocols. As a result the RDP2 plug-in is obsolete. It is recommended to utilize the most-recent version of the RDP plug-in.
RDP plug-in: This is the original plug-in created that contains both the Java and ActiveX Client.
RDP2 plug-in: Due to changes within the RDP protocol, the Proper Java RDP Client was updated in order to support Microsoft Windows 2003 Terminal Servers and Windows Vista Terminal Servers.
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CarlosMontes
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