Call Policy plays a key role in preventing toll fraud on Cisco Expressways by enabling administrators to define rules that determine how calls are handled based on their source and destination. Specifically, Call Policy allows the following actions:
1) Allowing calls: Permitting legitimate calls to proceed.
2) Rejecting calls: Blocking unauthorized or suspicious calls, such as those associated with toll fraud attempts.
3) Redirecting calls: Sending calls to a different destination if necessary.
chrome-extension://efaidnbmnnnibpcajpcglclefindmkaj/https://www.ciscolive.com/c/dam/r/ciscolive/emea/docs/2025/pdf/BRKCOL-2116.pdf
You can set up rules to control which calls are allowed, which calls are rejected, and which calls are to be redirected to a different destination. These rules are known as Call Policy (or Administrator Policy).
If Call Policy is enabled and has been configured, each time a call is made the Expressway will execute the policy in order to decide, based on the source and destination of the call, whether to:
• Proxy the call to its original destination.
• Redirect the call to a different destination or set of destinations.
• Reject the call.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/admin_guide/X14-0/exwy_b_cisco-expressway-administrator-guide/exwy_m_dial-plan-and-call-processing.html#concept_8876F177CE697E827E6FD343D743CC1F
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