An administrator installed a Cisco Unified IP 8831 Conference Phone that is failing to register. Which two actions should be taken to troubleshoot the problem? (Choose two.)
A.
Verify that the switch port of the phone is enabled.
B.
Check the RJ-65 cable.
C.
Verify that the phone's network can access the option 150 server.
D.
Verify that the RJ-11 cable is plugged into the PC port.
I think option A is referring to the switch port the phone is connected to. I agree it is worded poorly but I think this is a better answer than assuming RJ-65 is just a typo.
I understand that the display phone shows "unregistered", at least it receives PoE.
A. phone 8831 has only one port named "network port", not "switch port". If the port in the switch was disabled, Ip phone had not PoE, right?
B. If it is a typo, It would be RJ45. Many times the cables degrade and have some pins in their connector with false contact and the connection is intermittent even if they receive POE correctly. Again. if this is a typo, B could be a acceptable answer, and correct answer could be B. and C.
However, if B. is not a typo, then correct answers could be A and C.
BC or AC? any idea?
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