Every time a user sends a print job, the user must walk over to the printer and press OK before the job will print. The same issue is occurring for multiple users. Which of the following is the MOST likely cause of the issue?
It can't be A is the job is already being queued to the printer. It is not B is there will probably be no communication to the printer at all if it is on another VLAN. D does not seem to apply in this scenario. Thus, it should be C. Typically means that the paper type and size configuration defaults on the printer have changed.
While a changed default paper type can certainly cause print errors or delays, it wouldn't typically require manual intervention from the user at the printer itself. Most printers can automatically adjust to different paper types, and any necessary adjustments would usually be handled by the printer driver or the print server.
The issue described in the prompt, where users have to manually intervene at the printer, is more indicative of a configuration issue, such as a misconfigured print queue or authentication requirement, rather than a paper type mismatch.
GG
C
The message prompting to press "OK" indicates that the printer is waiting for a user input. This suggests that there is some issue with the printer settings, and the most probable cause is that the default paper type has been changed, and the printer needs the user to confirm the paper type before proceeding with the print job. This is a common issue that can occur when the default paper type is not set correctly or has been changed without the user's knowledge.
The most likely cause of this issue is A. The wrong network printer queue is being used.
If a user is accidentally sending print jobs to a queue that requires manual intervention, such as a queue for a multi-function printer that needs physical authentication, this could explain the behavior.
Here's why the other options are less likely:
B. The network printer is on the wrong VLAN: This would prevent users from accessing the printer at all, not just require manual intervention.
C. The default paper type has been changed: This might cause print errors or delays, but it wouldn't require manual intervention.
D. The print server has outdated print drivers: This could cause print quality issues or compatibility problems, but it wouldn't require manual intervention.
To resolve this issue, the technician should verify that users are sending print jobs to the correct network printer queue. This might involve checking printer settings in applications, verifying network printer configurations, and potentially updating printer drivers.
GG
C. The default paper type has been changed.
If the default paper type has been set to a type that is not loaded in the printer (e.g., if it’s set to "Legal" but the printer only has "Letter" paper), the printer will prompt the user to confirm or press "OK" before printing. This would explain why multiple users are experiencing the same issue.
If every time a user sends a print job, the user must walk over to the printer and press OK before the job will print, and the same issue is occurring for multiple users, the most likely cause of the issue is that the default paper type has been changed. If the default paper type has been changed, the printer may be waiting for the user to confirm the paper type before printing the job. This can cause delays and require the user to manually confirm each print job.
The wrong network printer queue being used is not the best option for this scenario, as it would not cause the printer to require the user to confirm each print job.
The network printer being on the wrong VLAN is not the best option for this scenario, as it would not cause the printer to require the user to confirm each print job.
The print server having outdated print drivers is not the best option for this scenario, as it would not cause the printer to require the user to confirm each print job.
Answer. The print job issue is likely due to settings in the printer preferences such as the Manual Feed or Print Confirmation options being enabled. The user needs to disable these options through the printer settings. If the problem persists, it might be a hardware or driver compatibility issue
This section is not available anymore. Please use the main Exam Page.220-1101 Exam Questions
Log in to ExamTopics
Sign in:
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.
Upvoting a comment with a selected answer will also increase the vote count towards that answer by one.
So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
Wiz_tech101
Highly Voted 2 years, 2 months agoNate_A
5 months, 2 weeks agoJonHin
Most Recent 2 months, 2 weeks agoNate_A
5 months, 2 weeks agoYAXMA
7 months, 3 weeks agoWaldem
1 year, 4 months agoRaffaelloo
1 year, 5 months agoalforg03
1 year, 5 months agoStudioKira
1 year, 4 months agoConqiD
1 year, 8 months agoHanad046
2 years, 2 months agoCollinsZaga
2 years, 2 months ago