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Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 188 discussion

Actual exam question from CompTIA's 220-1102
Question #: 188
Topic #: 1
[All 220-1102 Questions]

HOTSPOT
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An executive has contacted you through the help-desk chat support about an issue with a mobile device.

Assist the executive to help resolve the issue.


INSTRUCTIONS
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Select the MOST appropriate statement for each response.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Show Suggested Answer Hide Answer
Suggested Answer:
by AyeGodly at March 28, 2023, 2:30 a.m.

Comments

Chosen Answer:
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AyeGodly
Highly Voted 2 years, 1 month ago
I believe "let's take a look at your phone settings" is the best choice
upvoted 24 times
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Wildhunt37
Highly Voted 1 year, 11 months ago
"let's take a look at your phone settings" Change the security to SSL/TLS, port 993 Port 993 is the secure port of IMAP DeanCyber on YouTube has a video on this question "CompTIA A+ 220-1102 Simulation. Help desk chat support"
upvoted 20 times
myr213637
7 months ago
I think this answer is correct. Came out on exam & I didn't get anything wrong in this particular topic.
upvoted 1 times
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Wildhunt37
1 year, 11 months ago
Forgot to add the last part "Educate the end user on the solution"
upvoted 3 times
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TacosInMyBelly
1 year, 7 months ago
Thanks!
upvoted 1 times
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BKnows007
Most Recent 2 months, 1 week ago
They provide the answers and all of you are complaining about why the "confirmed answer" is incorrect, smh.
upvoted 1 times
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UncleSmurf
10 months, 4 weeks ago
Anyone else noticed the correct answer in question 199?
upvoted 1 times
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Abe_Santi
1 year, 5 months ago
So Wildhunt is correct, its "let's take a look at your phone settings", Change to Port 993, and educate the customer. I looked up the answer for 143 or 993 and this is what I found, "Secure IMAP connections Port 993 is the default port for secure IMAP connections that use TLS/SSL encryption."
upvoted 4 times
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RedNewbie
1 year, 9 months ago
I took a class where they said the answer was: What has changed recently, Change to IMAP, and close the ticket
upvoted 3 times
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kidplay
2 years ago
so is it port 143 or 993? I thought it would be port 143.
upvoted 3 times
dvdlau
8 months ago
Port 143 is the default port for IMAP when using an unencrypted connection.
upvoted 1 times
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EngAbood
1 year, 8 months ago
its port 993 , check the Q199 Next page
upvoted 2 times
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sthofo
2 years ago
14 April 2023 I passed my core 2 exam, thanks exam topic keep it up. I can't wait to write my networking exam.
upvoted 5 times
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TonyaH
2 years, 1 month ago
just took test, lets look at you settings and then imap port 143
upvoted 5 times
[Removed]
2 years ago
pretty sure its port 993
upvoted 8 times
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Hoshi1215
2 years, 1 month ago
I wonder if the correct answer is "Has anything changed recently?". Can anyone confirm the answer please?
upvoted 3 times
kevgjo
2 years, 1 month ago
I was thinking that too but he already stated he received the phone from Telecom. So I'm thinking its "lets take a look at your phone settings."
upvoted 6 times
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