Exam 220-1102 topic 1 question 188 discussion

Actual exam question from CompTIA's 220-1102

Question #: 188
Topic #: 1

HOTSPOT
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An executive has contacted you through the help-desk chat support about an issue with a mobile device.

Assist the executive to help resolve the issue.

INSTRUCTIONS
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Select the MOST appropriate statement for each response.

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Show Suggested Answer

Suggested Answer:

by AyeGodly at March 28, 2023, 2:30 a.m.

Comments

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AyeGodly

Highly Voted 2 years, 3 months ago

I believe "let's take a look at your phone settings" is the best choice

upvoted 25 times

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Wildhunt37

Highly Voted 2 years, 1 month ago

"let's take a look at your phone settings" Change the security to SSL/TLS, port 993 Port 993 is the secure port of IMAP DeanCyber on YouTube has a video on this question "CompTIA A+ 220-1102 Simulation. Help desk chat support"

upvoted 22 times

myr213637

8 months, 3 weeks ago

I think this answer is correct. Came out on exam & I didn't get anything wrong in this particular topic.

upvoted 1 times

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Wildhunt37

2 years, 1 month ago

Forgot to add the last part "Educate the end user on the solution"

upvoted 3 times

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TacosInMyBelly

1 year, 8 months ago

Thanks!

upvoted 1 times

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BKnows007

Most Recent 4 months ago

They provide the answers and all of you are complaining about why the "confirmed answer" is incorrect, smh.

upvoted 1 times

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UncleSmurf

1 year ago

Anyone else noticed the correct answer in question 199?

upvoted 2 times

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Abe_Santi

1 year, 6 months ago

So Wildhunt is correct, its "let's take a look at your phone settings", Change to Port 993, and educate the customer. I looked up the answer for 143 or 993 and this is what I found, "Secure IMAP connections Port 993 is the default port for secure IMAP connections that use TLS/SSL encryption."

upvoted 5 times

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