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Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 176 discussion

Actual exam question from CompTIA's 220-1102
Question #: 176
Topic #: 1
[All 220-1102 Questions]

A technician has verified that a user's computer has a virus, and the antivirus software is out of date. Which of the following steps should the technician take NEXT?

  • A. Quarantine the computer.
  • B. Use a previous restore point.
  • C. Educate the end user about viruses.
  • D. Download the latest virus definitions.
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Suggested Answer: A 🗳️

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Chosen Answer:
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Joshuauu
Highly Voted 1 year, 4 months ago
Selected Answer: A
Quarantine should be the answer, right?
upvoted 8 times
eball04
1 year, 4 months ago
I’m thinking A also
upvoted 1 times
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RoPsur
Highly Voted 1 year, 1 month ago
Selected Answer: D
The way the scenario was presented at face value, the technician is already at the scan and removal step. In other words, the workstation is already quarantined.
upvoted 5 times
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Footieprogrammer
Most Recent 11 months, 2 weeks ago
Selected Answer: A
Quarantine and then update
upvoted 1 times
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Mehsotopes
12 months ago
Selected Answer: D
Best bet (if possible) would be to install the latest update by thumb drive, but many antivirus programs require Internet connection to receive latest updates and virus definitions which may be why you still need internet connection to get that update, and then quarantine computer.
upvoted 2 times
Perpendicular
10 months, 1 week ago
I would quarantaine first, then secure boot with network options, connect to seperate network or cellular connection and update antivirus.
upvoted 3 times
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racoononice12
1 year, 2 months ago
Selected Answer: A
He literally verified it has a virus. so I'm going with A
upvoted 1 times
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titan90279
1 year, 3 months ago
I would vote A as well unless the question is indicating that since you know the antimalware software is out of date, you are already on the Remediate step and have already quarantined the system. Needs more context
upvoted 1 times
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kevgjo
1 year, 3 months ago
Selected Answer: A
Definitely A
upvoted 2 times
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TonyaH
1 year, 4 months ago
I would do A first if it is on a network, you don't want it to infect the whole network. Then I would do D.
upvoted 3 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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