Exam 220-1101 topic 1 question 171 discussion

Actual exam question from CompTIA's 220-1101

Question #: 171
Topic #: 1

A new computer was plugged into a port that was used by a legacy network printer prior to the completion of an office remodeling project. The user who was assigned to the new computer has been reporting an issue with slow network speeds. A technician verified the NIC is functioning properly and the drivers are up to date, and then swaps out the Cat 6 patch cable. However, the issue persists. Which of the following troubleshooting steps should the technician take NEXT?

A. Check the speed and duplex settings on the switch.
B. Verify which port the VLAN is assigned to.
C. Ensure settings within the computer’s BIOS.
D. Replace the cable that runs from the user’s desk to the patch panel.

Show Suggested Answer

Suggested Answer: A 🗳️

by hmadaali989 at April 12, 2023, 8:59 p.m.

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Nate_A

7 months, 1 week ago

The most likely cause of the slow network speed is a misconfiguration on the network switch. Therefore, the technician should A. Check the speed and duplex settings on the switch. If the port is incorrectly configured for half-duplex or a slower speed, it can significantly impact network performance. GG

upvoted 2 times

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alforg03

1 year, 7 months ago

Selected Answer: A

Is the correct answer.

upvoted 1 times

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Durian123

1 year, 10 months ago

Selected Answer: A

A. Check the speed and duplex settings on the switch. Since the user's new computer is experiencing slow network speeds despite swapping out the patch cable, the next step should be to check the speed and duplex settings on the switch to which the computer is connected. Mismatched speed and duplex settings between the computer's network interface card (NIC) and the switch port can lead to network performance issues. Ensuring that both sides are configured correctly can help resolve the slow network speed problem. If the settings are mismatched, they should be adjusted to match each other (e.g., both set to "Auto" or manually configured with the same values).

upvoted 3 times

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