Exam 220-1101 topic 1 question 196 discussion

Since the printing output has been cut off, the job should be printed on longer paper. The next step should ensure the longer paper being used. Therefore, not D since D still use shorter paper. Not C since the problem is not about paper alignment (it's cut-off). Not B since we need to verfity which printer tray should be used before we make the swap (otherwise we might need to do lot of testing to find out the correct setting)

I think A is the best answer, D if it was a constant problem, as I understood the question.

The correct answer is C

The technician should first verify that the printing trays are correctly set. This includes checking the paper size, orientation, and source. If the printing trays are not correctly set, the printer may not be able to feed the paper properly, which could result in the bottom of the print job being cut off.

ChatGPT said A

Since the issue only occurs when printing from a specific paper tray with a specific paper size, the technician should start by verifying that the paper tray is set up correctly. The printer may be detecting a different paper size or type than the one actually loaded in the tray, causing the print job to be cut off at the bottom. To verify that the paper tray is set up correctly, the technician should check the following: Ensure that the paper size and type settings for the tray match the actual paper loaded in the tray. Check that the paper guides in the tray are set snugly against the paper. Make sure that the tray is not overloaded with paper, which can cause misfeeds and other paper handling issues. After verifying the paper tray settings, the technician can run a test print job to see if the issue has been resolved. If the problem persists, the technician can try other troubleshooting steps such as checking for paper jams, cleaning the paper path, or resetting the printer's default settings.

You should verify that the paper tray is set up correctly for the paper size and type specified in the print job. This includes checking the guides that hold the paper in place to ensure that they are correctly set for the paper size and that the paper is aligned correctly within the tray. Resetting the default to use 8.5in x 11in paper (option D) is not recommended as it would change the paper size for all print jobs, rather than addressing the specific issue with 8.5in x 14in paper.

I think its D too just because we had similar issue at my job.

I believe D is the right answer. Simply adjusting the needful paper settings would fix this problem.

This answer, like so many others, makes no sense.