The project manager should develop a rollback plan next after determining the appropriate maintenance window in the operational infrastructure change process. A rollback plan is a contingency plan that describes how to revert to the previous state of the system or infrastructure in case of a failure or disruption during the change implementation. A rollback plan can help to minimize the impact and risk of the change and ensure business continuity and stability.
Infrastructure change, big problems could occur that would effect the business in a major way - so they need to have a rollback plan in case things go wrong.
According to Google Gemini
D. Develop a rollback plan.
Here's why:
A. Implement the change: This would happen later in the process, after developing and testing the change, and only during the pre-determined maintenance window.
B. Approve the test plan: While approving the test plan is important, it typically precedes determining the maintenance window as the window depends on the test schedule and potential downtime impact.
C. Notify customers: Depending on the organization's policies and the impact of the change, customer notification might happen before or after developing the rollback plan, but it's not the immediate next step.
D. Develop a rollback plan: This is a crucial step after defining the maintenance window and before implementing the change. It ensures you have a clear strategy to revert to the previous state if any issues arise during the change, minimizing downtime and impact.
In the operational infrastructure change process, after determining the appropriate maintenance window, the next step usually involves developing a rollback plan (Option D). A rollback plan outlines the steps that will be taken to revert the system back to its original state in case the implemented changes cause issues or fail to meet their objectives. This is an essential part of risk management and ensures that there is a safe way to return to a known, stable state if the change doesn't go as planned.
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