Users report that all copies produced on a copier have a solid black line, but printing is unaffected. Which of the following is the MOST likely cause?
The most likely cause of the solid black line appearing on all copies produced on the copier (but not affecting printing) is a scratch on the scanning bed. The scanning bed is the glass surface on which the original document is placed for scanning. If there is a scratch on the scanning bed, the light sensor or scanning element may be unable to differentiate between the scratched area and the rest of the document, resulting in a solid black line being copied onto every page.
Hello Andylove!
Could you please review the 330, 331, 332 and 333 question and comment them too, please.
Many thanks
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Andylove
Highly Voted 9 months, 3 weeks agoamsterdam24
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