Defects associated with project deliverables have been reported. The project team needs to find the cause of the defects. Which of the following tools should the project team use to find the cause?
A fishbone diagram, also referred to as a cause-and-effect diagram or
Ishikawa diagram, is used to brainstorm the potential causes of a problem to
help the project team identify and rank all contributing factors.
I can see where you would think the answer would be B. However, from the Conta Project book, it says an Ishikawa diagram is also known as a cause-and-effect diagram which shows the relationship between the effects of problems and their causes. This diagram depict every potential cause and sub calls of a problem in effect that each proposed solution will have on the problem.
Pareto diagram is used to rank the importance of a problem based on its frequency of occurrence overtime the diagram is based on the pair to a principle, which is more commonly referred to as 8020 rule.
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sheilawu
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1 year ago