exam questions

Exam 220-1102 All Questions

View all questions & answers for the 220-1102 exam

Exam 220-1102 topic 1 question 221 discussion

Actual exam question from CompTIA's 220-1102
Question #: 221
Topic #: 1
[All 220-1102 Questions]

A technician receives a call from a user who is having issues with an application. To best understand the issue, the technician simultaneously views the user's screen with the user. Which of the following would BEST accomplish this task?

  • A. SSH
  • B. VPN
  • C. VNC
  • D. RDP
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Jasmie17
1 month, 3 weeks ago
Selected Answer: C
VNC is a remote desktop-sharing protocol that allows a technician to view and control a user's screen in real time. It is commonly used for remote support and troubleshooting across different operating systems. RDP (Remote Desktop Protocol) → Allows full control over a remote system but may log out the local user instead of simultaneous viewing.
upvoted 1 times
...
Jay23AmMonsIV
10 months, 3 weeks ago
Selected Answer: D
RDP stands for Remote Desktop Protocol, which directly implies remote access and control of the desktop. VNC (Virtual Network Computing) allows remote access to another computer's screen, but is less commonly used than RDP for Windows systems.
upvoted 1 times
...
Andylove
1 year, 7 months ago
Selected Answer: C
C. VNC (Virtual Network Computing) VNC allows for remote desktop sharing, which means the technician can view the user's screen and interact with it in real time to troubleshoot and provide assistance. This is a common approach for remote desktop support and collaboration.
upvoted 4 times
...
Mehsotopes
1 year, 9 months ago
Selected Answer: C
VNC can be used to allow multiple users to simultaneously view one user's screen along with that user, because you are on the systems network, similar to how remote desktop services work together if running on a server. Web Answer: Virtual Network Computing access and control with Remote Desktop. You can use Remote Desktop to access a computer running Virtual Network Computing (VNC) software on macOS, Linux, or Windows, and view and interact with the computer's screen. VNC access is similar to the Control command in Remote Desktop. https://support.apple.com/guide/remote-desktop/virtual-network-computing-access-and-control-apde0dd523e/mac#:~:text=Desktop%20User%20Guide-,Virtual%20Network%20Computing%20access%20and%20control%20with%20Remote%20Desktop,Control%20command%20in%20Remote%20Desktop.
upvoted 4 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago