Exam 220-1102 topic 1 question 235 discussion

This is pretty clearly a case where they run out of data at the end of the month for a few days and then it resets back to 0 the following month. - Not ChatGPT, just a person with a functional brain

B. Wi-Fi connection speed The degradation of web browsing speed on a mobile phone could be related to issues with the Wi-Fi connection. Checking the Wi-Fi connection speed (Option B) is a reasonable first step. It's possible that the connection experiences intermittent issues or interference, leading to the observed slowdowns. Options A (Data usage limits), C (Status of airplane mode), and D (System uptime) are less likely to be the primary causes of the described issue. Data usage limits may affect overall data usage but might not explain intermittent slowdowns. Airplane mode and system uptime are less directly related to the web browsing speed issue. Therefore, checking the Wi-Fi connection speed is the most relevant initial step.

D. System uptime If the web browsing speed slows down every few weeks and restarting the device does not consistently restore performance, checking the system uptime would be a logical first step. System uptime refers to the length of time since the device was last restarted. If the device has been running continuously for an extended period, it may be experiencing performance issues due to factors such as memory leaks or background processes consuming resources. Checking the system uptime can help identify whether the slowdown is related to the device running for an extended period without a restart. If the uptime is high, restarting the device may be a potential solution to restore performance. If the issue persists, further investigation into other factors, such as background processes, apps, or potential software updates, may be necessary.

To troubleshoot the issue of the web browsing speed slowing down on the customer's mobile phone, the technician should check: D. System uptime Checking the system uptime can help identify any potential issues or processes that are causing the slowdown on the mobile device. It may reveal if certain apps or processes are running for an extended period, which could be affecting performance. Once you've identified any long-running processes, you can take appropriate actions to optimize the device's performance and potentially prevent the recurring slowdowns. This step should be performed before investigating other possibilities like data usage limits, Wi-Fi connection speed, or the status of airplane mode, as they are less likely to be the primary cause of this particular issue.

Data Usage limits is the issue here

A. Data usage limits If the web browsing speed slows down every few weeks, checking data usage limits is important. Some mobile carriers might throttle data speeds or limit data usage after a certain threshold is reached, which could result in the intermittent slowdowns described in the question. ChatGPT

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