Exam 220-1101 topic 1 question 275 discussion

Actual exam question from CompTIA's 220-1101

Question #: 275
Topic #: 1

A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update, but the company’s proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?

A. Connect to a hotspot
B. Request a traffic exemption
C. Change the DNS address to 1.1.1.1
D. Update the Group Policy settings

Show Suggested Answer

Suggested Answer: B 🗳️

by SylviaElise at Aug. 14, 2023, 8:03 p.m.

Comments

Submit Cancel

Nate_A

7 months, 1 week ago

The most appropriate action would be B. Request a traffic exemption. By requesting a traffic exemption, the technician can obtain temporary permission from the network administrator to bypass the proxy restrictions for the specific update download. This is a common approach for troubleshooting and software updates. Here's why the other options aren't ideal: A. Connect to a hotspot: While this could work, it may not be feasible in all situations, especially if the hotspot has limited bandwidth or requires additional authentication. C. Change the DNS address to 1.1.1.1: This can improve DNS resolution, but it won't bypass the proxy restrictions. D. Update the Group Policy settings: This would require administrative privileges and may not be a quick solution. Additionally, it could affect other users and network policies. Therefore, requesting a traffic exemption is the most efficient and practical solution in this scenario. GG

upvoted 1 times

...

[Removed]

1 year, 1 month ago

The correct answer is B.

upvoted 3 times

...