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Exam 220-1101 All Questions

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Exam 220-1101 topic 1 question 275 discussion

Actual exam question from CompTIA's 220-1101
Question #: 275
Topic #: 1
[All 220-1101 Questions]

A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update, but the company’s proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?

  • A. Connect to a hotspot
  • B. Request a traffic exemption
  • C. Change the DNS address to 1.1.1.1
  • D. Update the Group Policy settings
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Suggested Answer: B 🗳️

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Nate_A
5 months, 2 weeks ago
The most appropriate action would be B. Request a traffic exemption. By requesting a traffic exemption, the technician can obtain temporary permission from the network administrator to bypass the proxy restrictions for the specific update download. This is a common approach for troubleshooting and software updates. Here's why the other options aren't ideal: A. Connect to a hotspot: While this could work, it may not be feasible in all situations, especially if the hotspot has limited bandwidth or requires additional authentication. C. Change the DNS address to 1.1.1.1: This can improve DNS resolution, but it won't bypass the proxy restrictions. D. Update the Group Policy settings: This would require administrative privileges and may not be a quick solution. Additionally, it could affect other users and network policies. Therefore, requesting a traffic exemption is the most efficient and practical solution in this scenario. GG
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[Removed]
1 year ago
The correct answer is B.
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