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Exam CS0-003 topic 1 question 85 discussion

Actual exam question from CompTIA's CS0-003
Question #: 85
Topic #: 1
[All CS0-003 Questions]

Which of the following best describes the document that defines the expectation to network customers that patching will only occur between 2:00 a.m. and 4:00 a.m.?

  • A. SLA
  • B. LOI
  • C. MOU
  • D. KPI
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Suggested Answer: A 🗳️

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kmordalv
Highly Voted 11 months, 1 week ago
Selected Answer: A
An SLA is an agreement between a company and a vendor that stipulates performance expectations, such as minimum uptime and maximum downtime levels. Organizations use SLAs when contracting services from service providers such as Internet Service Providers (ISPs)
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