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Exam 220-1101 All Questions

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Exam 220-1101 topic 1 question 315 discussion

Actual exam question from CompTIA's 220-1101
Question #: 315
Topic #: 1
[All 220-1101 Questions]

A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the tray is wrinkled. Which of the following MOST likely caused the paper jams?

  • A. High latency
  • B. Page orientation
  • C. Driver mismatch
  • D. Multipage misfeed
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Suggested Answer: D 🗳️

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edwinv
Highly Voted 1 year ago
Selected Answer: D
The MOST likely cause of the paper jams, given the information provided, is: D. Multipage misfeed. Explanation: A multipage misfeed occurs when more than one page is fed through the printer at the same time. This can result in paper jams, especially if the paper supply is low. The fact that the paper supply is low indicates that there may not be enough pressure or separation between the sheets, making it easier for multiple pages to be fed simultaneously.
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