Exam 220-1102 topic 1 question 402 discussion

Actual exam question from CompTIA's 220-1102

Question #: 402
Topic #: 1

A company-owned mobile device is displaying a high number of ads, receiving data-usage limit notifications, and experiencing slow response. After checking the device, a technician notices the device has been jailbroken. Which of the following should the technician do next?

A. Run an antivirus and enable encryption
B. Restore the defaults and reimage the corporate OS
C. Back up the files and do a system restore
D. Undo the jailbreak and enable an antivirus

Show Suggested Answer

Suggested Answer: B 🗳️

by Paula77 at Oct. 23, 2023, 2:11 p.m.

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myr213637

9 months ago

Why not backing up the data before doing system restore? If the data is important, company will lose valuable assets by prematurely cleaning the device. I personally would go for C.

upvoted 1 times

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Philco

10 months, 1 week ago

Fixing the underlying problem first, would be the main focus here which is undo jailbreaking, and then you can do whatever needs to be done to sort the issue

upvoted 1 times

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Philco

10 months, 2 weeks ago

Why not D-- undo jailbreak, then enable antivirus???

upvoted 1 times

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Frozen2IsntaRealMovie

1 year, 6 months ago

Selected Answer: B

Obviously B.

upvoted 4 times

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Onero_1z

1 year, 7 months ago

Selected Answer: B

The phone needs to be restored

upvoted 3 times

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Paula77

1 year, 8 months ago

Selected Answer: A

The symptoms of a high number of ads, data-usage limit notifications, and slow response on a company-owned mobile device that has been jailbroken indicate that the device has been compromised by malware.

upvoted 1 times

Grzesiekfrk

1 year, 7 months ago

Answer A does not remove jailbreak that is why for me it's answer B.

upvoted 1 times

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