ExamTopics Logo
Mail Us[email protected]
Menu
Comptia Discussions
exam questions

Exam N10-008 All Questions

View all questions & answers for the N10-008 exam
Go to Exam

Exam N10-008 topic 1 question 599 discussion

Actual exam question from CompTIA's N10-008
Question #: 599
Topic #: 1
[All N10-008 Questions]

A help desk supervisor reviews the following excerpt of a call transcript:



Which of the following was the agent trying to accomplish with this exchange?

  • A. The agent was questioning the obvious.
  • B. The agent was verifying full system functionality.
  • C. The agent was identifying potential effects.
  • D. The agent was trying to duplicate the problem.
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by jeanj at Nov. 13, 2023, 3:32 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
Ghost713
5 months, 3 weeks ago
Selected Answer: D
It is D) as an Agent trying to determine whether the issue is occurring from the customer side only or everyone trying to access that website.
upvoted 4 times
...
jeanj
5 months, 3 weeks ago
its not d it has to be B or C
upvoted 1 times
JohanD
5 months, 3 weeks ago
Why not D?
upvoted 2 times
...
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago