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Exam 220-1101 topic 1 question 276 discussion

Actual exam question from CompTIA's 220-1101
Question #: 276
Topic #: 1
[All 220-1101 Questions]

An integrated webcam on a user's laptop broke, so a technician installed a temporary, external webcam. Since the external webcam installation, other users can only see part of the user's face during videoconferences. Which of the following BEST describes the reason for this issue?

  • A. The webcam is not on a level surface.
  • B. The webcam driver should be updated.
  • C. The webcam is plugged into the wrong USB port.
  • D. The webcam is not compatible with the OS.
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Suggested Answer: A 🗳️
by [deleted] at Nov. 23, 2023, 8:29 p.m.

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[Removed]
Highly Voted 5 months, 2 weeks ago
Selected Answer: A
A. The webcam is not on a level surface. If other users can only see part of the user's face during videoconferences after the installation of the external webcam, it suggests a physical misalignment issue. Placing the webcam on an uneven or not level surface can result in an incomplete view. Adjusting the webcam to be on a level surface should resolve the problem.
upvoted 6 times
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JonHin
Most Recent 2 months, 2 weeks ago
Selected Answer: A
The most likely reason for the issue is that the webcam is not on a level surface, which causes the camera angle to be distorted. The user should adjust the position of the webcam so that it is aligned with the laptop screen and captures the user’s face fully. The other options are not relevant to this issue, as they would not affect the camera angle or visibility of the user’s face. Verified References: How to Position Your Webcam Correctly.
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