A specific printer frequently experiences paper jams. A technician inspects the printer and finds that the paper is still partially in the paper tray when the printer jams. Which of the following should the technician check FIRST?
D. Pickup roller
If the paper is still in the paper tray when the printer jams, the issue is likely related to the pickup roller. The pickup roller is responsible for pulling paper from the paper tray and feeding it into the printer. If the pickup roller is worn or dirty, it may not grip the paper properly, leading to paper jams.
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