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Exam 220-1101 All Questions

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Exam 220-1101 topic 1 question 226 discussion

Actual exam question from CompTIA's 220-1101
Question #: 226
Topic #: 1
[All 220-1101 Questions]

A user's Windows computer started running slowly after the installation of a CAD program. The computer has intermittent timeouts and often has to be rebooted to restore functionality. The computer seems to work correctly if the application is not running. Which of the following should the technician do NEXT to help troubleshoot the issue? (Choose two.)

  • A. Replace the video card.
  • B. Research the requirements of the application.
  • C. Install a new case fan.
  • D. Run chkdsk on the HDD.
  • E. Check the Event Viewer logs.
  • F. Reinstall the application.
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Suggested Answer: BE 🗳️

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Highly Voted 5 months, 1 week ago
Selected Answer: BE
The answer seem correct to me and Chatgpt agree To troubleshoot the issue of a Windows computer running slowly and experiencing intermittent timeouts after the installation of a CAD program, the technician should consider the following steps: Research the requirements of the application (Option B): Check if the CAD program has specific system requirements, both in terms of hardware and software. Ensure that the computer meets or exceeds these requirements. If the system falls short, it might struggle to run the application smoothly. Check the Event Viewer logs (Option E): The Event Viewer logs can provide valuable information about system events, errors, and warnings. Look for any error messages or patterns that coincide with the slowdowns. This can help identify specific issues or error codes related to the CAD program or other system components.
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JonHin
Most Recent 2 months, 2 weeks ago
BE The technician should research the requirements of the CAD program to see if the computer meets them or needs any upgrades or updates to run it properly. The technician should also check the Event Viewer logs to see if there are any errors or warnings related to the application or system performance that could indicate the cause of the problem or suggest a solution. Reference: https://www.comptia.org/training/books/a-core-1-220- 1101-study-guide (pages 43, 47
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