While trying to repair a Windows 10 OS, a technician receives a prompt asking for a key. The technician tries the administrator password, but it is rejected. Which of the following does the technician need in order to continue the OS repair?
A recovery key is a security feature that can help you regain access to your account if you lose it:
Apple ID
A recovery key is a 28-character code that can be used to reset your password, sign in to your account, or change your Apple ID information. You can set up a recovery key on a trusted device signed in with your Apple ID. It's recommended to keep your recovery key in a safe place, or to give a copy to a family member. If you lose your recovery key and can't access a trusted device, you might be permanently locked out of your account.
BitLocker
A recovery key is required to access a computer if there is a problem with BitLocker, a Microsoft encryption product. If you don't have a working recovery key, you won't be able to access your computer.
D. Recovery key
In the context of Windows 10 OS repair, a recovery key is typically associated with BitLocker, a disk encryption program integrated with the operating system. If the technician encounters a prompt asking for a key during the repair process, it likely indicates that the device's hard drive is encrypted with BitLocker.
To continue the repair, the technician would need to provide the BitLocker recovery key. This recovery key is generated and saved when BitLocker is first set up on the system. It serves as a means to unlock the encrypted drive in situations where the usual methods, such as the user password, are not working or accessible.
Options A, B, and C (SSL key, Preshared key, WPA2 key) are not typically associated with the BitLocker encryption used in Windows 10 OS repair scenarios.
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