Exam 220-1102 topic 1 question 390 discussion

Actual exam question from CompTIA's 220-1102

Question #: 390
Topic #: 1

A technician is troubleshooting application crashes on a Windows workstation. Each time the workstation user tries to open a website in a browser, the following message is displayed:

crypt32.dll is missing or not found

Which of the following should the technician attempt first?

A. Rebuild Windows profiles
B. Reimage the workstation
C. Roll back updates
D. Perform a system file check

Show Suggested Answer

Suggested Answer: D 🗳️

by kekejon at Dec. 8, 2023, 3:39 a.m.

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Raffaelloo

Highly Voted 12 months ago

Selected Answer: D

On the User Account Control (UAC) prompt, click Yes. In the command prompt window, type SFC /scannow and press Enter . System file checker utility checks the integrity of Windows system files and repairs them if required

upvoted 5 times

Raffaelloo

12 months ago

Run the sfc/scannow System File Checker command to replace a missing or corrupt copy of the crypt32. dll file. Since this DLL file is provided by Microsoft, the System File Checker tool should restore it. Install any available Windows updates

upvoted 2 times

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kekejon

Most Recent 1 year ago

Selected Answer: D

The error message "crypt32.dll is missing or not found" indicates a problem with the crypt32 dynamic link library, which is a crucial component for cryptographic operations in Windows. To address this issue, the technician should attempt option D: Perform a system file check.

upvoted 2 times

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