Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 435 discussion

Actual exam question from CompTIA's 220-1102

Question #: 435
Topic #: 1

SIMULATION
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A user reports that after a recent software deployment to upgrade applications, the user can no longer use the Testing program. However, other employees can successfully use the Testing program.

INSTRUCTIONS
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Review the information in each tab to verify the results of the deployment and resolve any issues discovered by selecting the:

• Index number of the Event Viewer issue
• First command to resolve the issue
• Second command to resolve the issue

If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

Show Suggested Answer

Suggested Answer:

by helpnow at Jan. 3, 2024, 1:35 a.m.

Comments

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yutface

Highly Voted 1 year, 3 months ago

What on earth is this? Seems well outside the scope of A+

upvoted 12 times

Manny_1998

1 year, 3 months ago

I know right! I am very lost too, so are we only meant to use the 'System Error' Tab and select those values? I really hope this question doesn't come up lol

upvoted 5 times

BKnows007

3 months, 2 weeks ago

Right lol!

upvoted 1 times

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ETQ

Highly Voted 8 months, 4 weeks ago

The first one should be 2190. You can see that in the Event Viewer, this is when the application crashes and where you will also see why it crashed, although in this case it's pretty obvious, since you get an actual popup. What happened? MSVCP100.dll probably got corrupt, which is part of VC++ 2012 redistributables. The tech's idea here (bit idiotic to be fair, reinstalling VC++ would probably just be easier) is to copy that dll from another workstation and register it on the system again. Which brings us to why the second answer is wrong. Not only it's copying to a remote PC instead of the local one, but the UNC path is wrong, you can see it starts with a single backslash, so it will NOT work. The proper command is the Robocopy one: robocopy source destination file Once the dll is copied, you run regsvr32 to register the dll on the system, which will get rid of the error. The only thing that really bugs me here, is that the dll should probably be thrown into the system32 folder, but well, given the options, it's what it is.

upvoted 5 times

Commando9800

4 months, 2 weeks ago

Last write time for the Testing folder is folder is 10:29 am, which is why 2187 was chosen. But since the question is only about fixing Testing program I think ur right it should be 2190

upvoted 2 times

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max12553

8 months ago

So this is the right approach? 2190, Robocopy, regsvr32?

upvoted 3 times

max12553

8 months ago

\\server-name\shared-resource-pathname is for robocopy The double backslash (\\) is used in Windows commands to specify network paths rather than local paths but the c:\ drive does include the testing directory, so we are assuming it's not local, therefore wrong and it has to robocopy because it uses a network path? >then The regsvr32 command in Windows is used to register or unregister DLL (Dynamic Link Library) and ActiveX (OCX) control files within the Windows registry. This command is essential when certain programs or system components need to use these files but cannot locate them without registration

upvoted 1 times

max12553

7 months, 4 weeks ago

I've only seen people say Copy is actually the right move but would love to be corrected, same with 2187 being selected

upvoted 1 times

max12553

7 months, 3 weeks ago

Well. I ended up passing with a 733. I went with this guys answer of 2190, Robocopy, regsvr32. I would still recommend watching all of prof messer videos to study + dion practice tests along with messers if you can afford them. God speed.

upvoted 6 times

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BKnows007

Most Recent 3 months, 2 weeks ago

Mod please update this with the correct answers! There is only one provided.

upvoted 1 times

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Gne

5 months, 1 week ago

Please note that the .dll file needs to be pulled from PC02 to PC01(where the issue is). So robocopy is the right path used ('\\source-PC02' to '/destination'). Please correct me if I'm wrong.

upvoted 2 times

Commando9800

4 months, 2 weeks ago

yes no doubt. the copy command one is wrong

upvoted 1 times

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SRTLife

7 months, 3 weeks ago

The selected Answer by helpnow is correct... Select Event Viewer Issue: 2187 Select First Command: copy "C:\Program Files\Testing\msvcp100.dll" "\\User-PC02\C$\Windows\System32" Select Second Command: regsvr32 msvcp100.dll

upvoted 1 times