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Exam 220-1101 topic 1 question 472 discussion

Actual exam question from CompTIA's 220-1101
Question #: 472
Topic #: 1
[All 220-1101 Questions]

A customer recently installed a new graphics card, but the card's HDMI port is not getting a signal when connected to the monitor. When the monitor is connected to the original HDMI port, located next to the USB ports, everything works as expected. Which of the following should the technician do next?

  • A. Change the input source selection on the monitor.
  • B. Check to see whether the UEFI setting for PCIe graphics is enabled.
  • C. Install a higher wattage power supply.
  • D. Test the new graphics card with an HDMI to DVI adapter.
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Suggested Answer: B 🗳️
by edwinv at Jan. 26, 2024, 12:56 a.m.

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edwinv
Highly Voted 10 months, 4 weeks ago
Selected Answer: B
The technician should: B. Check to see whether the UEFI setting for PCIe graphics is enabled. Explanation: If the customer recently installed a new graphics card, and the HDMI port on the new graphics card is not getting a signal, it's possible that the UEFI (Unified Extensible Firmware Interface) setting for PCIe graphics may need to be configured. UEFI settings control the behavior of hardware components, and in this case, ensuring that PCIe graphics is enabled in the UEFI settings can help the system recognize and utilize the new graphics card.
upvoted 5 times
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b27480c
Most Recent 8 months, 3 weeks ago
Selected Answer: B
This happened to me. Answer is B
upvoted 2 times
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088b925
9 months, 1 week ago
Selected Answer: D
This will help determine if the issue is specific to the HDMI port on the new graphics card or if there is a broader compatibility issue between the graphics card and the monitor.
upvoted 1 times
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Luketorr
9 months, 3 weeks ago
Selected Answer: C
The most likely issue in this scenario is C. Peripherals are managed via MDM (Mobile Device Management). MDM policies can restrict certain actions on devices, such as saving files to external drives, based on the location or network the device is connected to. This can explain why the device can back up classified files to an external drive at work but cannot save pictures to an external drive at home.
upvoted 1 times
igorclapa
9 months, 1 week ago
wrong question
upvoted 2 times
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NewpMej
7 months, 3 weeks ago
It seems you were trying to respond to Question 471
upvoted 2 times
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