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Exam N10-006 topic 2 question 14 discussion

Actual exam question from CompTIA's N10-006
Question #: 14
Topic #: 2
[All N10-006 Questions]

After a company rolls out software updates, Ann, a lab researcher, is no longer able to use lab equipment connected to her PC. The technician contacts the vendor and determines there is an incompatibility with the latest IO drivers.
Which of the following should the technician perform so that Ann can get back to work as quickly as possible?

  • A. Reformat and install the compatible drivers.
  • B. Reset Ann's equipment configuration from a backup.
  • C. Downgrade the PC to a working patch level.
  • D. Restore Ann's PC to the last known good configuration.
  • E. Roll back the drivers to the previous version.
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Suggested Answer: E 🗳️
By rolling back the drivers Ann would be able to use her lab equipment again.
To roll back a driver in Windows means to return the driver to the version that was last installed for the device. Rolling back a driver is an easy way to return a driver to a working version when a driver update fails to fix a problem or maybe even causes a new problem. Think of rolling back a driver as a quick and easy way to uninstall the latest driver and then reinstall the previous one, all automatically.

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karokeksa
1 year, 4 months ago
why no comments? are those new questions? Can't trust the answers...
upvoted 1 times
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