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Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 462 discussion

Actual exam question from CompTIA's 220-1102
Question #: 462
Topic #: 1
[All 220-1102 Questions]

A user’s laptop has been performing slowly and redirecting to unfamiliar websites. The user has also noticed random pop-up windows. Which of the following is the first step a technician should take to resolve the issue?

  • A. Scan for malware and ransomware.
  • B. Perform a system restore.
  • C. Check the network utilization.
  • D. Update the antivirus software.
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Suggested Answer: A 🗳️

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Chosen Answer:
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6809276
Highly Voted 8 months, 4 weeks ago
This question is on the real exam word for word
upvoted 5 times
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Siny1987
Most Recent 9 months ago
Selected Answer: A
Scan for malware and ransomware is correct in my opinion.
upvoted 3 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
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