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Exam 220-1101 topic 1 question 474 discussion

Actual exam question from CompTIA's 220-1101
Question #: 474
Topic #: 1
[All 220-1101 Questions]

A technician is replacing the toner cartridge in a laser printer. Which of the following steps should the technician complete first? (Choose two.)

  • A. Check the expiration date of the cartridge.
  • B. Ensure the cartridge is the correct model.
  • C. Open the toner compartment.
  • D. Remove the sealing tape.
  • E. Run the cleaning utility.
  • F. Calibrate the printer.
Show Suggested Answer Hide Answer
Suggested Answer: AB 🗳️

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JonHin
2 months, 2 weeks ago
I think B and C are correct
upvoted 1 times
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Nate_A
5 months, 3 weeks ago
The first two steps the technician should complete are: B. Ensure the cartridge is the correct model. D. Remove the sealing tape. Ensuring the correct cartridge model is crucial to avoid compatibility issues and potential damage to the printer. Removing the sealing tape is necessary to expose the toner and allow the printer to use it. The other steps, such as checking the expiration date, running the cleaning utility, and calibrating the printer, can be performed after the new cartridge is installed. GG
upvoted 1 times
Nate_A
5 months, 3 weeks ago
Checking the expiration date is an important step, but it's not necessarily the first one. The primary goal is to install the correct cartridge and remove the sealing tape to prepare it for use. Once the cartridge is installed, checking the expiration date can be done as a secondary step to ensure optimal print quality. GG
upvoted 1 times
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Sleezyglizzy
1 year ago
Selected Answer: AB
pretty simple
upvoted 1 times
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NewpMej
1 year ago
Selected Answer: AB
I chose A and B before revealing the solution. The question discusses the ‘first’ task that the technician should complete. I believe that checking the expiration date is crucial in case it has already expired or will expire soon. Therefore, I consulted Windows Copilot, and here is its response:
upvoted 2 times
NewpMej
1 year ago
When replacing a toner cartridge in a laser printer, the technician should complete the following steps first: Check the expiration date of the cartridge (A): Verify that the toner cartridge is not expired. Using an expired cartridge may result in poor print quality or other issues. Ensure the cartridge is the correct model (B): Confirm that the replacement cartridge matches the printer’s specifications (model, compatibility, etc). Using an incorrect cartridge can lead to printing problems or damage to the printer. I keep getting an error when trying to post the full response so I may have to do it in parts.
upvoted 2 times
NewpMej
1 year ago
The other steps (C, D, E, F) are important but should be performed after ensuring the correct cartridge and checking its expiration date. For example: C. Open the toner compartment: This step comes after verifying the cartridge. D. Remove the sealing tape: This step follows cartridge confirmation. E. Run the cleaning utility: This step is part of maintenance but not the initial setup. F. Calibrate the printer: Calibration is essential but not the first step. In summary, prioritize checking the expiration date and cartridge model to ensure a successful toner replacement.
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A (35%)
C (25%)
B (20%)
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