An IT technician is troubleshooting an issue with connecting a new laptop to a company's wireless network. Which of the following diagnostic steps should the technician take first?
A.
Review the network settings in the OS.
B.
Install the latest firmware updates on the WAPs.
C.
Increase the signal strength of the router.
D.
Reset the router and reconfigure the wireless settings.
A. Review the network settings in the OS.
Explanation:
Review the network settings in the OS: This step helps ensure that the laptop’s wireless settings are correctly configured and that there are no issues with the network adapter or its configuration. It’s a quick and non-intrusive way to identify potential problems.
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