A regulated organization experienced a security breach that exposed a list of customer names with corresponding PII data. Which of the following is the best reason for developing the organization's communication plans?
A.
For the organization's public relations department to have a standard notification
B.
To ensure incidents are immediately reported to a regulatory agency
C.
To automate the notification to customers who were impacted by the breach
D.
To have approval from executive leadership on when communication should occur
If you're a regulated organization, it's not up to executive leadership to decide when communication occurs. You are bound by the rules of the regulatory agency of how and when the communication must occur.
In a regulated organization, there are often legal and regulatory requirements to report breaches that involve the exposure of Personally Identifiable Information (PII). Failing to report these incidents in a timely manner can result in significant penalties, fines, and reputational damage. Having a clear communication plan ensures that the organization complies with regulatory requirements and takes appropriate steps to notify affected customers and agencies as needed.
This is crucial because many regulations require prompt reporting of security incidents, especially when PII is involved. It's important for compliance purposes to notify the appropriate regulatory bodies within the timeframe mandated by the relevant laws and regulations (such as GDPR in Europe, HIPAA in the United States, etc.).
D. To have approval from executive leadership on when communication should occur.
Developing communication plans in the event of a security breach is essential for ensuring a coordinated and effective response. However, the best reason for developing these plans is to have approval from executive leadership on when communication should occur.
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